# Plans and subscription billing

Understand current platform pricing and live-Flow limits.

## What you need

Owner access to **Billing**. Checkout/portal actions operate the HeyCrust subscription, not merchant Shopify billing or affiliate transfers.

## Steps

1. Open **Billing** and inspect the current plan/status before changing anything.
2. Choose the offered monthly/yearly plan and review the checkout amount before completing it. See the current amounts below.
3. Use the billing-portal action for supported payment-method, invoice and subscription/cancellation management.
4. Recheck the effective plan after a billing change. `active`, `trialing` and `past_due` retain the saved paid-plan entitlement; other states fall back to Free.
5. Review live-Flow usage before moving to a plan with a lower allowance. Drafts and live activations are different operations.

## Expected result

A platform subscription state and effective plan matching the saved billing status. HeyCrust subscription billing does not fund an affiliate payment account.

## Current amounts and limits

| Plan | Monthly USD | Yearly USD | Live Flows |
| --- | --- | --- | --- |
| Free | No paid subscription | No paid subscription | 1 |
| Growth | $49 | $490 | Unlimited |
| Portfolio | $149 | $1,490 | Unlimited |

These are HeyCrust plan amounts and implemented live-Flow limits, verified on 7 October 2026. Checkout is the place to review the actual purchase. Do not infer an MRR-based free threshold or additional plan gates from this table.

Affiliate rewards and manual payout policy remain the separate [program contract](/docs/app-owners/programs-and-terms).

## Troubleshooting

If checkout/portal is unavailable, record the safe error and contact support; do not create a second subscription blindly. A pending cancellation can retain entitlement until its actual effective billing status changes.