# Partner account and private records

Manage your identity, payment details and recovery without exposing another partner’s data.

## What you need

Your own partner account or an eligible account-recovery link. Payment recipient details and personal records are private.

## Steps

1. Use the partner Settings and payment-detail controls for your own profile/recipient information.
2. If you lose access, use [Forgot password](/partners/forgot) or the portal’s recovery path. A generic queued-message response does not prove an account exists.
3. Review notifications and your own program statements. Download only your own authorized records.
4. If closing the account, read the closure control’s consequences first. Financial statements/recovery are handled separately from active promotion and personal contact redaction.
5. Use the current [Privacy policy](/privacy), [Terms](/terms) and program support contact for supported requests.

## Expected result

Private account changes and authenticated access only to your own records. Financial audit history is not promised to disappear with a profile change.



## Troubleshooting

Expired tokens need a fresh recovery link. Do not send passwords, recipient bank details or claim tokens in a public support report. Account closure can affect promotion; resolve outstanding payment evidence first.