# Understand your earnings

Read commissions, corrections and payable balance for each program and currency.

## What you need

A partner account and at least one program membership. Eligibility and saved terms determine rewards.

## Steps

1. Open **Earnings** and select the program/currency context. Drill into a commission to inspect its referral and source.
2. Read pending earnings as under hold, payable as eligible under policy, and review entries as requiring resolution.
3. Review cancellation/refund corrections and existing payout reservations before comparing balances with older screenshots.
4. Keep separate currencies separate. Use the exact displayed currency and amount when making a payout request.
5. Contact the program’s support email with the referral/commission record and window if the result differs from the agreed contract.

## Expected result

An auditable view of your own earnings and manual payout state. Another partner’s records and workspace-wide owner analytics are not exposed.



## Troubleshooting

Check saved terms, earning duration, eligible collection types, missing source history, hold duration and disputed/refunded collections. An app subscription is not necessarily a collected payment. See [Payment workflow](/docs/affiliates/payments).