# Use referral links and submit clients

Refer merchants through the correct app program and review claim status.

## What you need

An eligible approved membership, verified email and accepted current terms. Manual client referrals must be enabled by the effective program/group/membership policy.

## Steps

1. Open your program in **My programs** and copy its referral link. Each app/program uses a separate link; do not replace the referral marker with another app’s URL.
2. Use the program/group resources in **Resources** for current creative and documents.
3. Ask merchants to use the complete link before the eligible install. Keep the intended app and permanent merchant domain clear.
4. If allowed, submit a client referral with the merchant domain and actual referral details. Inspect its requested/review/accepted state; the owner verifies install and eligibility.
5. Track outcomes in **Referrals** and earnings in **Earnings**. For conflicts, provide evidence to the program owner instead of submitting duplicate claims.

## Expected result

An attributable install or a reviewed client claim. A link click, claim submission or app install alone does not guarantee a payable commission.



## Troubleshooting

Check the program’s active state, membership eligibility, terms acceptance, referral window, existing-shop policy and attribution evidence. Export delay can postpone a tracked referral. Ask the program owner to inspect evidence rather than assuming cross-device matching.

## Campaign links

In an eligible program choose **Create campaign link** and enter a campaign name (1–80 letters/numbers/spaces/underscore/dot/hyphen). Existing active links for that membership/campaign are reused. A revoked campaign needs a new campaign name. The redirect records campaign metadata and applies HeyCrust affiliate UTM markers plus the click/claim evidence. Campaigns label the link; they do not change commission terms.

## Discover programs

Use the public [Affiliate marketplace](/affiliate-marketplace) to inspect published program snapshots and their enrollment offers. Review current terms before joining; marketplace visibility does not guarantee suitability or income.