Sign-in, recovery and workspace settings
Use the account path matching your owner, teammate or partner role.
On this page
What you need
Your own email and account role. Owner workspace login, teammate login and partner login have separate authentication paths.
Steps
- Owners use Log in; affiliates use Partner sign-in. Teammates follow their workspace invitation/login path.
- Use the matching password-recovery form and your own email. Follow its private, time-limited link and choose a new password.
- Verify email when prompted. Owner email verification is soft and does not block ordinary product access; partner verification is required for normal partner sign-in/promotion eligibility.
- Owners use Settings for merchant sender, Slack and password controls. Affiliate team roles/grants are managed separately.
- For privacy/account requests use the current Privacy policy, Terms, Security and DPA.
Expected result
A session for the intended role and workspace. An owner session does not mean the browser is also signed into the partner account.
Troubleshooting
Invalid/expired tokens need fresh recovery. Never copy a password/token into support evidence. See Credentials for scoped-key revocation and Partner account for private closure/statement behavior.