Read and correct commissions
Tie earned rewards to verified collections and saved contracts.
On this page
What you need
Accepted referrals with saved terms and synchronized eligible collection history. Financial amounts must remain in their original currency.
Steps
- Open Commissions and inspect the referral, source collection and contract that produced each earning.
- Read
pendingas held,payableas eligible under its hold/policy, andreviewas requiring review. Reserved, reported and confirmed payout amounts are tracked separately. - Review refunds, cancellations and source corrections. The ledger records signed corrections/reversals and handles duplicate source events idempotently.
- Grant a bonus only for a deliberate reward and inspect its currency and reason. CPI rewards follow verified-install policy rather than arbitrary browser clicks.
- Review disputed or reassigned referrals with their liabilities before releasing or changing funds. Use payout records for actual transfer/receipt state.
Expected result
A source-backed ledger and balance per currency. Cancellation can stop future collections without erasing legitimately earned earlier rewards. A later refund may create recovery even after an earlier payment.
Exact money
Financial API values use decimal-string amountMinor and currency; settlement precision follows that currency. Avoid binary floating-point arithmetic and an assumed two-decimal currency. Never add unlike currencies or present a converted profit number without a supported conversion source. See Data definitions and Manual payouts.
Troubleshooting
Check missing collection history, hold expiry, excluded collection types, earning duration, saved rate/basis, source duplication and unresolved disputes. Never edit historical cash evidence to hide a refund. Unallocated bonuses are separate from referral-cohort quality reporting.